Hotel Job Level: 2 – Specialist / Team Leader

Directly Reports to: People and Culture Manager

Indirectly Reports to: Group Director of People and Culture

Assigned Department: People and Culture

Key Responsibilities

Job Summary 

In accordance with the policies, procedures, and standards of The Lind Hotels, under the supervision of the People and Culture Manager, the People and Culture Specialist will lead the talent acquisition cycle, branding initiatives, and maintain a well-organized applicant database. The role focuses on attracting high-caliber talent for the hospitality sector, ensuring a data-driven approach to hiring while building a positive employee culture and maintaining strict confidentiality.

Essential Duties and Responsibilities

• Manages the end-to-end recruitment process ensuring all departments are well staffed in a timely manner.
• Develops and executes strategies to enhance The Lind Hotels’ reputation as a premier place to work; manages recruitment-related social media content and represents the brand and industry career events.
• Maintains, updates, and organizes the applicant database and tracking systems and ensure all candidate information is accurate and easily retrievable for future needs. 
• Regularly analyzes recruitment metrics to provide data-driven recommendations to People and Culture leads.
• Proactively identifies and engages passive candidates through Linkedin, hospitality networks, and professional associations to build a steady talent pipeline. 
• Conducts thorough interviews and assessments to find the right cultural and behavioral fit based on the brand’s luxury service standards. 
• Works closely with the People and Culture team to ensure a seamless transition from Candidate to Employee and end to end responsible for onboarding and offboarding. 
• Monitors hospitality industry trends regarding compensation and benefits, and hiring practices to ensure the brand remains competitive. 
• Ensures all recruitment and hiring practices adhere to local labor relations, policies, and ethical standards. 
• Promotes a positive working environment from the very first point of contact with potential hires. 
• Performs any other duties and tasks that may be assigned by immediate superiors from time to time.

Required Qualifications

Required Skills and Qualifications

• Graduate of Human Resources, or Psychology degree;
• Professional grooming;
• Ability to maintain confidentiality;
• Data driven and has the ability to interpret recruitment analytics.
• Proficiency in handling recruitment databases, applicant tracking system, MS Office.
• Excellent communication adn presentation skills both written and verbal;
• Strong organizational skills with high attention to detail;
• Creative and resourceful in sourcing talent and developing branding materials.

Experience

• Experience in a 5-star or luxury hotel.
• Experience in recruitment in hospitality, employer branding and social media recruitment
• Proven experience in managing and organizing large databases for applicants.

Key Internal Relationships

• Hotel Employees
• Interacts with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.